Retake guide
Passport photo rejected — eyes not visible
Bangs, tinted lenses, red-eye, or a blink hide one or both irises.
Why the authority rejects this
Eye-line and iris visibility are used for both human review and face matching.
What to do
- Hold hair off the eyebrows. Use a clip, not a fashion hat.
- Remove glasses unless a published exception applies.
- Have a helper tap the shutter so you are not blinking at the beep.